Distribution and Manufacturing Software Guides

Sign Up for a Free Consultation
back
DDI System
DDI System

Product: Enterprise Distribution Software (ERP)
InformERP Distribution Software
 

Compare Features
Schedule Demo
Request Pricing


www.ddisystem.com
 
Contact: Barbara Jagoe
75 Glen Road
Sandy Hook, CT 06482
Ph: (877) 599-4334
Fx: (203) 364-1400
Email: sales@ddisys.com
 

Printer Friendly Printer Friendly (pdf)
Bookmark Bookmark This Page
Consulting Form Consulting Form
Main      
       
User Range


Sales
Entry Price Point: Contact Vendor
Sales Channel: Direct in the U.S. and Canada
Vertical Markets
Distribution of Wholesale Durable Goods; Industrial; Fasteners; Safety; PHCP, HVAC/R; PVF, Irrigation and Waterworks; Electrical and Lighting; Paper and Packaging; and Janitorial and Sanitation Supplies.

Technology
Operating System: Windows
Database: UniVerse/MS SQL Server
Presentation: GUI/CHUI

Delivery
OnPremise, Hosted, and Subscription-Based
 

Inform ERP empowers wholesale distributor teams with insightful ERP knowledge to fuel growth.

Inform ERP takes a customer-centric approach in developing intuitive and collaborative distribution software to power your operations. Inform combines the most insightful analytics and progressive technology to ensure your operations continually exceed performance goals.

Inform ERP strengthens the most successful, progressive wholesale distributors in North America with a focus on industry specific challenges facing clients today. Inform harmonizes distribution operations with powerful tools designed to align front-end operations with customer focused CRM tools to deliver a single, integrated solution. From user-defined dashboards, informative customer snapshots and error-free warehouse management, to real-time eCommerce solutions, accounting, and advanced demand forecasting, Inform provides a customized solution for all industries.

Become a Distributor of Choice.

Embedded customer engagement tools to elevate and strengthen relationships.
Inform combines the power of a proprietary blend of CRM and deeply integrated Customer Engagement tools to help create connection opportunities and meaningful conversations with your customers. The Inform CRM contact screen drives engagement and elevates your customer’s experience through conversational touchpoints like personal notes, contact activity history, open tasks, purchase history, order status, and selling opportunities. This proven type of personal engagement strengthens customer relationships and incites loyalty in a competitive marketplace.
Portable access for sales teams to customer-specific data that drives performance.
MobiOrder delivers real-time, touch-enabled mobile access to sales order creation, customer service/customer account details and territory performance dashboards. Allow your sales team to drill-down into orders, invoices, sales history and customer specific information—anytime, anywhere. Leverage touch-friendly web interface on any tablet, laptop or smartphone, regardless of the operating system.
Built-in analytics and demand forecasting dashboards for insight into key performance metrics.
Inform delivers unparalleled reporting capabilities and the power to make better, faster decisions at your fingertips. Inform provides insight into every aspect of your business with easy, powerful tools built right into our software, eliminating the use of third party solutions. Additionally, users can customize dashboards and reports to meet their individual and business needs. Alternatively, users can also select from the more than 50 pre-built reports from our library to download and import into Inform.
Mobile responsive eCommerce storefronts to engage customers and provide an exceptional client experience 24/7.
Exceed customer expectations with a mobile-readily available, easy-to-use storefront. With the rise of online ordering, the bar for modern B2B online purchasing experiences has been raised by consumer-oriented eCommerce sites. DDI System's Inform eCommerce customer portal directly connects to Inform, providing real-time price and stock and eliminating double entry or overnight synchronizing of products, orders, pricing or inventory.

Get more done in less time.

Inform helps distributors uncover inefficiencies and lower operational costs. Inform ERP Software is designed to optimize distribution operations—creating lean inventories, managing
financials, delivering performance analytics and more.

Key Benefits:

Proprietary blend of embedded CRM and customer engagement tools.
Industry specific feature sets to solve future business challenges.
Mobile-optimized, real-time connected eCommerce storefronts.
End-to-end solution with ongoing, innovative upgrades at no cost.
Predictive analytics to strengthen business operations.
Intuitive user-defined dashboards for a 360° view of your operations.
Consultative and comprehensive approach to setup, training and support.


Seamless transitions and exceptional US based support.

DDI instills confidence with a team of dedicated, transition experts experienced in converting 100+ legacy systems. Project managers are experts in data collection and conversion and
provide onsite and online training to ensure a timely transition. No other company will have you up and running as smoothly, and thoroughly as DDI System. Step-by-step consultative reviews ensure that your company will experience minimum downtime. DDI’s Customer Care team is on the road at customer sites daily, delivering a hands-on approach and proven rapid results. Our dedicated implementation teams successfully transition distributors within weeks, delivering immediate operational benefits, lower costs, and the fastest return on investment
(ROI) of any ERP system.

Client feedback that sets us apart.

We understand your specific industry, your business and your unique needs as a supplier. DDI focuses on our customers from the very beginning and stands-by our clients every step of the way with impeccable attention to your data transition, to ongoing support and training, to consultative and evolving technology roadmaps that position distributors for future growth. And our customers agree. DDI is proud to have earned a 95% Customer Satisfaction rating among clients. Additionally, 92% of customers realized a significant ROI within the first 3 years of investment.

An evolving and innovative technology road map focused on the customer first.

Inform helps you see the future of your business operations, and the clients you serve every day. Our programmers have a passion for the distribution industry and future technology trends which ensures Inform remains innovative. Whether it’s adding ACH payments to your eCommerce offering, developing Cloud user interface, enhancing automated order and A/P entry, delivering improved customer engagement management calendars and elevating CRM capabilities, our team delivers solutions that keep you on the cutting edge of technology and innovation, all while maintaining a focus on the customer first.

Stay ahead of your customer’s expectations.

DDI System is committed to helping you gain a competitive edge with the expertise, innovative technology and dynamic solutions that position distributors for strategic growth opportunities.
Inform ERP software combines the most insightful analytics and progressive technology to ensure your operations continually exceed excellence. With the quickest ROI in the industry,
constant innovations, free upgrades, and outstanding customer service—DDI System gives you more. Inquire about a personalized consultation and demonstration, call (877) 599-
4334, email sales@ddisys.com, ddisystem.com.