Distribution and Manufacturing Software Guides

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Applications:
Customer Relationship Management
Relationship managers collect and maintain information on customers, suppliers, other partners (banks, insurance, etc.) and employees. The application should be integrated with the full ERP system so that transactional data is available to the CRM user (such as purchasing information, performance on suppliers, receivables, special service related to customers, time/attendance, and payroll data on employees).

 







Customer Relahtionship Management Distribution Software Directory

Activant
Activant: Activant Distribution Suite
Customer Relationship Management
Activant offers leading enterprise software solutions designed especially for the wholesale distribution industry. Learn more...
Acumatica
Acumatica: Distribution and Finanical Suite
CRM
The Acumatica Customer Relationship Management solution tracks leads and manages opportunities, converting prospects to sales and managing customers. Acumatica provides a consolidated view of web inquires, contacts, out-going emails, marketing campaigns, business documents, services cases and notes. Learn more...
Advanced Distribution Partners
Advanced Distribution Partners: Advanced Distribution Microsoft Dynamics® AX
Sales & Marketing
Customer relationship management helps you integrate every aspect of the interactions with your customer, whether that is to drive business, retain business or create customer loyalty. Advanced Distribution for Microsoft Dynamics® AX addresses: Customer Hierarchies, Customer Notes/Documents, Advanced Pricing and Discounting, Coupons, Promotion Management, Customer Contracts, Customer Bonus & Rebates, Item Classification, and Multiple Barcodes Management. Our Advanced Distribution solution has specific functionality around: e-Commerce, Fast Order Entry for Call Centers, Website Integration, Point of Sale Integration, Diary of Sales Order and Quotation Events, Customer Addresses, Detecting Duplicate Contacts and Customers, Diary for Business Relationships and Contact Records, Managing Customer Calendars, Managing Authorizations, RFM Segmentation of Customers, Catalog Management, Catalog Requests and Direct Mail Advertising, Manage Marketing and Sales Activities, Welcome Pack & Welcome Call, Managing Kits & Special Items, Managing Sponsors and Complaints, Managing Competitors’ Items and Prices. Learn more...
BCR Inc.
BCR Inc.: BCR Software
Sales Order Entry, Customer Relationship Management, & Report Writer
Description. Learn more...
Epicor Software Corporation
Epicor Software Corporation: Epicor Distribution
CRM
Epicor CRM provides a 360 degree view of the entire customer, supplier, or partner relationship.  Epicor CRM broadens the scope of customer information to everyone within and across the organization and to stakeholders beyond, through contextual delivery of essential customer data to information workers, wherever it’s needed. Learn more...
Epicor Software Corporation
Epicor Software Corporation: Epicor Distribution
Human Capital Management (HCM)
Epicor HCM encompasses a range of solutions that help manage an organization’s most valued assets—its employees—in a strategic and coherent manner.  Epicor HCM delivers the necessary software support for all employee-related functions whether distributed or centralized.  This enables organizations to manage a geographically dispersed workforce in a global manner, ensuring support for various local payroll and legal reporting requirements. Learn more...
Lawson
Lawson: Lawson Distribution
Customer Relationship Management
CRM Software that helps you manage your customers throughout the entire customer life cycle. The Lawson Customer Sales and Service Suite is a complete suite of CRM software designed specifically to give medium-sized enterprises complete 360-degree management of their customers, with the specific goal of maximizing both their revenues and margins. Learn more...
NetSuite, Inc.
NetSuite, Inc.: NetSuite Wholesale/Distribution Edition
The #1 Cloud-Based ERP/Financial Suite for Wholesale Distribution Companies
The NetSuite Wholesale Distribution Edition is the only cloud-based integrated business suite for wholesale distribution.

Solution enables:
Monitor and manage your business with the ultimate customizable business dashboard, featuring built-in best practices for
wholesale distribution.
Convert leads to orders, orders to shipments and shipments to revenue with NetSuite's advanced warehouse, inventory
management and order fulfillment capabilities.
Gain a real-time, 360-degree view of your customers and provide better customer service through NetSuite's seamless integration
of CRM with financials and other back-office systems.
Grow revenues, enter new markets and improve channel partner engagement with tools for partner relationship management (PRM).
Manage webstores and online business with NetSuite's ecommerce solution, which is tightly integrated with your accounting,
fulfillment, inventory, CRM, PRM and more. Learn more...
ProSoft Business Solutions ProSoft Business Solutions: SAP Business All in One for Wholesale Distribution
Customer Relationship Management
Unlike other CRM software, the SAP Customer Relationship Management (SAP CRM) application is part of the SAP Business Suite. With SAP CRM, marketers gain the essential business insights needed to make intelligent decisions, sharpen their focus on customers to drive demand and increase customer retention, and better manage marketing resources to do more with less. Key SAP CRM marketing capabilities include:
Marketing resource and brand management
Campaign management
Segmentation and list management
Real-time offer management
Loyalty management
Learn more...
VAI
VAI (Vormittag Associates, Inc.): S2K Enterprise Software
CRM
VAI’s customer relationship management (CRM) software improves your bottom line by strengthening customer loyalty. This CRM suite of applications is a cost-effective way to identify, acquire, develop, and retain your most profitable customers. With one central database, our customer relationship management software allows you to use your existing technology while providing an enterprise-wide view of all interactions with customers and prospects. This customer relationship management software has an integrated contact management feature that provides real time access to all customer and product information, and marketing automation tools that generate effective, consistent and timely campaigns. Learn more...