Lawson delivers software and services to over 4,000 customers globally. The Lawson M3 Distribution solution is a business software application designed and configured to support the needs of companies in the distribution and logistics sector. The system routinely helps companies maintain high customer service levels in demanding multi-channel, multi-inventory environments. It provides the ability to manage high data volumes and supports value added services while dealing with the constant pressures on operating margins.

Growing Profits Requires Higher Productivity and Superior Customer Service

Distributors are unquestionably in a position to unlock profits through smart IT investments. Managing the complexity of your business requires skilled people, supported by effective technology, implemented by a committed partner. To prosper, you must:

	Deliver excellent customer service while demonstrating your value-add
	Respond to strategic sourcing demands as a differentiated partner
	Win against new channels and supply chain service companies
	Offer new value-added services and get paid for your efforts

Let's look at how a few distribution executives are responding to these challenges.

Build a Platform for Acquisitions and Better Buying

Chairman and CEO of a national consolidator in the automotive parts aftermarket overcame two hurdles: a disconnected network of local distributors and franchises and an inability to centralize purchasing.

"We chose Lawson M3 (formerly Movex) because of the Lawson (formerly Intentia) commitment to meet two critical criteria: technology, based on a Java solution that is deployed in most professional distribution companies and taking care of our people."

Improved Customer Service and Reduced Cost of Legacy System

CIO for a $100MM distributor of glue and sealants to building contractors and fitters needed to overcome customer service challenges such as same-day shipping and zero-error fill rates.

"The Lawson software is professional and user friendly, but also flexible enough to support our company effectively."

Streamlined Order Processing and Addition of Value-Added Services

CEO for regional industrial product distributor wanted to streamline order processing and shorten customer response time, especially for splitting and laminating.

"We were looking to IT to effect substantial improvement in our internal operations, supply chain and customer service and fulfillment. We chose Lawson M3 because it offered the robust functionality to fulfill these needs and because Lawson has a track record of successful implementations."