NetSuite offers the industry's first:

	One Integrated Web-Based System, including
	eCommerce, Accounting/ERP, Inventory and CRM
	Web store tied to back-office in real-time
	Built-in, real-time dashboards
	24/7 anytime, anywhere access
	Partner relationship management

NetSuite 360 Degree View of the
Ecommerce Business Lifecycle

NetSuite features include:

eCommerce
	Database driven website/ web store
	Front- and back-office integration
	Affiliate marketing
	Customer acquisition
	Customer, partner self-service
	Website analytics
Accounting
	General ledger
	Accounts receivable, accounts payable
	Advanced financials
	Budgeting
	Multi-currency
Inventory, Order Fulfillment
	Inventory management
	Order management and fulfillment
	Drop shipment/special order
	Integrated UPS online® tools or FedEx® shipping
	Purchasing
	Standard, customizable reports
Customer Relationship Management (CRM)
	Sales force automation
	Marketing automation
	Customer support and service
	Incentive management
	Offline sales client
Employee Management and Productivity
	Role-based dashboards
	Group calendaring and collaboration
	Employee records
	Expense reporting, purchase requisitions

NetSuite is the only software product that allows eCommerce companies to run their entire business with one integrated system, from accounting/ERP to eCommerce to inventory to CRM. NetSuite's eCommerce functionality lets you leverage the web to grow your business faster and more cost effectively. You can build a website from scratch or you can transform your existing website into a dynamic, database-driven-eCommerce portal and tie the end-to-end customer lifecycle together from online customer marketing to web store sales through back-office order fulfillment and accounting. We even tie in UPS and FedEx for integrated order fulfillment and tracking. Now you can deliver an intuitive and satisfying experience to both customers and partners.

Database Driven Web Store Features

Integrated Tools. NetSuite’s web capabilities include easy to use site-building tools, secure shopping cart functionality, integrated real-time credit card processing with multi-level fraud protection, billing by invoice, cross-selling and more. NetSuite gives you all the functionality to give your online retail business a high-end web presence that is easily maintained.

Integrated Order and Inventory Management

NetSuite’s integrated order and inventory management eliminates the manual transfer of information to/from data records. Item management is easy as changes made to the item record will automatically reflect on your site. With seamless UPS Online® Tools or FedEx® Shipping, customers get real-time rates and en route packaging.

Hosting and Development Capabilities

With NetSuite, online site-building tools that allow a variety of layout styles and designs. Upload your own HTML files to create a unique website look and customize site elements such as headers, footers, tab bars, sidebars and content wrappers.

With NetSuite, you can host an entire HTML website. Smart tags convert static sites into dynamic pages and broaden your reach to search engines including Google, Yahoo!, MSN and more. Also, you can feed retail shopping comparison engines including Shopping.com, Shopzilla, etc.

Integrated Website and Web Store Analytics

Shopping Activity Reports. Increase your website sales by following up with abandoned carts, improving customer conversion ratios and the purchase ratio of specific items.

Customer Specific Site Activity

Unique to NetSuite, you can drill-down to an individual customer record and review all of that customer's activities on your site. You can see their shopping cart contents, their pages viewed, their referring URL and keyword, their click-stream paths, the dates of their first and last visits and much more.

Customer Self-Service

Self-Service. Every NetSuite website comes with a password-protected customer center that allows each of your customers to log in and review all their orders and issues. They can reorder frequently purchased items, check invoices, payments and even track orders from within their portal. Customers can submit support issues and view your responses.