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Customer Connect (eCommerce Solution)
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Advanced Layout Flexibility: create an unlimited number of website layouts (“themes”), based on corporate presence, customer account, url, company promotion, etc. |
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“Smart” Component Design: flexible web functionality placement and rapid development of theme and page layouts |
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Flexible Product Browsing: multiple ways to locate products, including catalog, category, product attributes, price range and manufacturer |
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Advanced Security: per user access to web functionality |
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Product Prioritization: control the order in which items are displayed when users browse and search the site |
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Multiple Content Provider Integration: powerful import functionality allows leverage of product content |
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Advanced Favorites Lists: Customers create searchable, filterable, custom catalogs for quick reordering |
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Flexible Item Content: setup multiple product views, control selling point text, incorporate brochures, provide links to product demos and MSDS, and more |
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Product Merchandizing: establish cross sells, up sells, promotions, supplies and accessories and highlight products in merchandizing zones |
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Web User Maintenance: empower customers to manage their users online |
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Inventory Stock Check |
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Customer Specific Pricing: real-time customer product pricing |
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Contracts: viewable customer contracts allow users to search, filter and quickly order preferred items |
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Order Guides: conveniently access and maintain customer’s frequently purchased items in an order guide |
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Anonymous Shopping and Quick Registration: functionality to capture orders and new customers |
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Promotions and Coupons |
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Configurable Payment Processing: on account, COD, credit card, ACH, etc. |
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Sales Rep Connect (Sales Rep Portal)
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Specialized Shopping Cart: efficient sales rep order entry |
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Web User Administration: sales force manage their own customers (create or modify users information, reset passwords, assign approvers and establish buying limits) |
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Customer Account Activity: access to customer data like last payment date, balance due, and overdue amounts |
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Customer Sales Summary: sales force can view customer total sales amounts, cost of goods sold, cash received, invoices, returns, profit dollars and margin percent |
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Customer Order Research: customer orders, quotes and invoice history available anywhere with internet access |
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Quickly Locate and Switch Customers: easy management of even the largest customer portfolio |
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Price Check: check customer pricing on multiple products |
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Purchase History: easy reorder by browsing past invoices and sales orders using keywords or item IDs |
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Advanced Favorites Lists: sales reps create lists for customers, which are assigned to any user and can be shared among users and companies |
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Customer Specific Pricing: Price changes implemented online by the sales force are effective immediately so that customers get the right price on all orders |
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Customer Contract Maintenance: create lists, assign users and share among users and companies with drop-n-drag interface |
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Extended Item Information: access quantity in stock, skid quantity, cube size, weight, and more |
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Easily Hide Sensitive Product Information: hide product costing and margin information with one click |
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Delivery Calendar: quick, visual selection of the best delivery date for every order |
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