Offer 24-hour service, support and purchasing opportunities

As distribution businesses seek to increase responsiveness and accessibility within today’s increasingly global operations, enabling customers and suppliers alike to transact business on their terms is a competitive necessity.

Distributors are increasingly sourcing, shipping and selling globally. In this around-the-clock environment, customers have come to expect that they can find products and information online, at their convenience. It’s not enough to just have a catalog online anymore. Customers expect a broader range of information and services from their distribution partners.

Infor ERP eStorefront provides a state-of-the-art web foundation designed to provide a superior shopping experience on both business-to-business (B2B) and business-to-consumer (B2C) websites. Featuring a robust catalog with advanced search, order entry, tracking and account maintenance capabilities, it has all the features needed to provide an automated means for selling, servicing and sourcing. It also has deep customer personalization features, such as custom shopping lists and wish lists, that help make each user feel like your website is working for them and that your business is meeting their needs.

Business Benefits

Infor ERP eStorefront provides an automated means of effectively and efficiently aggregating, managing and delivering product information in an online catalog and includes the following benefits:

	Complete self-service lets you receive customer orders and helps you reach customers anytime, anywhere, expanding your business without expanding costs or hours of operation.
	Specials lists let you target specific items for markdown or promotion. Shopping lists let you customize content for your users.
	Interfaces specific to B2B and B2C operations extend your reach to the consumer market, adding to your customer base without burdening your customer service staff.
	Shipment tracking lets customers monitor their packages once they leave the warehouse. Providing complete order-to-door shipment tracking enhances customer service and builds trust.
	Java™-based application and XML transactions position your technology in the most current development environment, making maintenance, upgrades and product customization less expensive.

Infor's eBusiness solutions meet the needs of any distributor or group of distributors looking to improve their efficiencies with customers and vendors or to create their own trading community.

Solving the Essential Challenges of the Distribution Industry

With more than 30 years of experience in distribution, we have a proven track record of helping distributors improve their bottom lines. Infor Distribution Essentials provides a fully integrated set of applications that support your fundamental business needs with financial, inventory, warehouse, sales, business analysis and customer service functionality, including:

	World-class ERP
	Supply chain management
	Financial management
	eBusiness
	Customer relationship management
	Warehouse management
	Enterprise performance management
	Supplier relationship management
	Product lifecycle management

Our solutions are available on a variety of operating environments including UNIX, Linux, Windows and OS/400.

Whether you have 5,000 employees or five, our solutions are positioned to grow as you do, protecting your software investment.

Check out all of our solutions on our website or contact us by email or phone.