Our Proven Selection Methodology

Successful Software Selection. We understand what an overwhelming process software selection can be. We assure you that we are prepared to provide you the highest quality and timely service you deserve.

What is your Methodology and Proven Process

It is this methodology, proven over dozens of projects, that provides you the assurance that we are with you throughout the process, providing guidance, support and leadership for you and your staff.

After all, the end result of this process is for you to successfully implement a software solution that allows your organization to be more competitive, provide you better information and allows your staff to be more efficient, at a price point that meets your budgetary objectives.

The Essential Points of our Methodology

Consultation And Business Objectives Review
We spend time with your key employees to discuss their issues so that we understand your key business issues. We work with you to identify and focus on the key Business Objectives of the project. We identify constraints that may influence the project’s success as part of our project planning process. This allows us to have a keen insight into your requirements for a new business software solution and work with you to formulate a plan that can succeed.

Process Development And Documentation
A study of your current business practices and processes allow us to identify and prioritize the requirements that a prospective software package must include for Surfas to reach the desired results. These requirements and processes become the basis for the creation of the Request for Proposal (RFP). Our years of experience developing these Proposals for our clients assure you that we ask the correct questions and cover all the bases to address your issues.

RFP Evaluation And Analysis
Evaluating the replies to the RFP/RFQ is a critical aspect to the selection process. Too often, we have seen companies make this evaluation based solely on price. This practice will often lead to selecting software that will not satisfy your key requirements and often leaves organizations dissatisfied with the process. Our evaluation methodology takes price into account, but only as one factor among many that will impact the overall success of your project.

Product Demonstration Planning And Support
One key to the successful implementation of any business software solution is an understanding of how the software functions. Software companies are very good at presenting their product in the most favorable manner. Your objective is not to purchase just any software, but the one that best satisfies your key business requirements. Our experience with software packages enables us to develop a successful demonstration script with you that insures that the features and functionality required for your organization are present and meet your requirements.

Product Selection And Negotiation
Finding the right software and negotiating a fair price for it are two very difficult tasks. Thankfully, you have the Brown Smith Wallace Consulting Group to assist you with both of these steps. We not only help you reach the correct decision on which software solution will best satisfy your requirements, we also help you understand how to negotiate the best price possible. We know where to find savings which will not compromise the project in this often-difficult process. Most of our clients tell us that the money saved not only paid for our services, but was more than they could have negotiated on their own.

Implementation
Our independence allows us to be very objective in helping you select the correct software for your business. It also means that we do not implement any software packages. What we can provide is a detailed review of the implementation plan and process to make sure it fits your needs. Then Project Management assistance is available to insure that the project is on track, that the costs are within guidelines and that the anticipated Go-Live date can be achieved. We help insure that the training, education, hardware installation, software installation, data conversion, network, website, and the many other pieces involved in a successful implementation stay on course and on budget.

Post-Implementation Review
A successful implementation should mean more than you met your planned Go-Live date. That was just the start of your objective to realize the expected goals of the project. We can work with you throughout the months following the implementation to help you measure your successes. The planned Return on Investment (ROI) that helped you make the decision to move forward with the project will provide you the feedback as to whether the anticipated objectives of the project have been achieved. Without this feedback it is too easy for organizations to fall back into old habits with your new software.